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Wasaaaaabi

July 24th, 2008 by Braddah Lance

I’ve been asked to make my infamous potato salad - a recipe that’s been passed down to me so it isn’t really mine - for a farewell party.

I head down to Sam’s Club Pearl City after work to pick up a few more ingrediments - well actually just wasabi and Q-tips but like a habit I take the same route Da Wife I go through everytime we’re at Sam’s. We walk along the left side making a stop if necessary, then through the freezer section, along the back towards the fish and sushi and then back along the right side and again, stops if necessary.

Like a lolo I only needed TWO things but come out with five all because I didn’t b-line it to what I came for. Sushi, poke, vitamins, wasabi… make dat four things… fo’got da Q-tips. Auwe.

I noticed when I entered the store it was semi-empty and the lines was maybe one or two people deep. I swear was only in the store for like five minutes and when I got to the front ALL the lines were like eight or nine deep.

So of course I stay spocking out which line get people with little bit items and head there. Did I mention that I suck in picking lines? No mattah wat, there could be five in line A and one in line B and of course I going to line B right? Guess which line is pau first?

So I pick da “winnah” line once again. Get only four people ahead of me but with like five items each so should go quick. I then spocked one cashier looking like she was logging in and bettah yet, stay right next so I was expecting her to come around and “escort” you into her line.

Nope. She takes her drawer out and walks two lanes over, puts her drawer in and opens there! Loser!

Myna. One mo’ to go and she get like ten things so should be quick. Da cashier swipes the card and scans a couple of items before mentioning that da wahine’s membership expired.

Da wahine:  ”I didn’t get a notice.”
Cashier:  “Did you want to renew it now?”
Da wahine:  “I didn’t get anything in the mail.”
Cashier:  “They’re supposed to mail it out. Did you want to renew your membership now?”
Da wahine:  “So I can’t buy these things now? Don’t you guys send it out like a month before or something?”
Cashier:  “You can renew it right here and it’ll be added to your total.”

A quick pause.

Cashier:  “Did you want to renew?”

Da wahine now talking to her three teen keiki repeating the EXACT samething conversation above (as if they weren’t already standing there) while staring at her items proceeds to walk away.

Cashier:  “So you don’t want to renew?”
Da wahine (grumbling while walking away):  “No.”
Cashier:  “Can you leave the cart please?”

Da wahine was already halfway out the store before they decided to bring it back. Then the real fun started.

The cashier begins to reload the cart and then just stops and stares at the wall. I follow her gaze to no one in particular. She reloads one item into the cart and stops again. Being the akamai person that I am :wink: I notice that there’s a total rung up so she must be looking for a manager to void the transaction.

Where da heck is da manager? Eh, just turn on da light and someone will stop by. Look at the pole. Look up. Look down. Eh, wea da light? NO MO’! How come they took it down? The couple behind me had choke things and looked like needed a fridge real quick. The people in the back of the line already found alternate lines and heading out the door.

Now we’ve been in line literally for ten minutes watching the drama and waiting. A few minutes later amanager nonchalantly comes by. They giggle, clear the transaction and apologize to each other. Yes, to each other.

Wassap Wit Dat!

Not once did either of them acknowledge us the customers (one who was actually leaning against his cart, legs crossed playing a game on his cell). There was no eye contact either and believe me, da Korean stink eye was in full effect.

My transaction was quick being the four items and all. I swipe my credit card and hold it out while I sign the keypad. She doesn’t grab it or ask for it. I look at her again and nothing so I start to put it away in front of her. As I’m about to grab my box she asks to see the card.

Are you frickin’ kidding me?! You had all that time to ask and check and after you notice that I’ve put it away you ask only now? Oh boy….

The only good thing that night was the couple behind me with choke melting things actually told the couple behind them to go first since they only had three things. Simple acts like that made me feel au’ight again cause it doesn’t happen too often.

Then I stayed up till 10pm making the salad…. but you know wat?

Da potato trick really works….. I guess I can add that to my useless facts library!

 

55 Responses to “Wasaaaaabi”

  1. munch:

    first?! :shock:


  2. Reido:

    Gotta remember that potato trick IF I ever make potato salad.

    I feel your pain with regards to lines in the stores. I always feel like Murphy’s Law refers to me when I’m standing in line.

    I like Long’s for its convenience and for the fact that they have a lot of stuff that I like to buy. But I swear, every other time I go there, I stand in the shortest line. But the shortest line is never the fastest line. Long’s has to have the most shoppers who still write paper checks. It reminds me of those Visa commercials when the line is moving smoothly until someone wants to pay with cash. At least cash is a faster transaction than processing a check.

    Just as bad is when you’re in line at Long’s and the person in front of you has to return something. Auwe! The customer has to sign. Then a manager has to be found to approve the return. Then they have to scan and credit the sale. Meanwhile, all the other shoppers in the other lines are at their cars already! Can you say “customer service counter?”

    OK. Enough venting. Just wanted to let you know you’re not the only one.


  3. munch:

    sorry just had to do that…just once!
    hoo BL you put wasabi in your potato salad?! now das a true Korean…everything is better when it’s got a little kick! hehe

    anyway, i feel your pain with choosing the wrong lines. i was in that situation before, at Costco…never get notice that my membership was about to expire (sorry, i don’t keep track of the month i signed up for costco membership) and they asked me if i wanted to renew right then & there so i did. simple answer! you still want your membership…yes or no? no need make a scene and pointless remarks, you want your stuff? pay for your membership! the cashier frankly isn’t going to give a flying fart if you got a letter or not, she just wants to know whether or not to push the button that adds on the $40-something dollars it’s not like there’s a late fee eh? :roll:

    ahhh but i guess some people just feel better after they make a scene and leave their groceries at the check out? oooh but da lack of customer service!!! WOWEE!! i guess it’s not just limited to the Keeaumoku Sam’s photo department huh? no offense to your mom scott :-P


  4. JindoMaster808:

    Wasabi and Q-tips? What a funny combination. I started wondering what you use them for. :)

    That’s a good story about standing in line. I nearly always choose the wrong line, too. It’s usually worse if I change to a shorter line. I look for a) customer with fewest items, b) “experience” cashier who looks like they have plenty years experience.

    Sometimes that doesn’t work. The cashier’s ringing up the customer’s order pauses looking at something, then says on the P/A… “price check for so-and-so.” Agggghhh!!! The never ending dillema… stay in long line or switch to short line. Sounds like something I do with my 401K, too.


  5. Michel:

    I’m convinced that Customer Service no longer exists. It’s sad and such a shame.

    So where’s the recipe for your famous wasabi potato salad?


  6. Hitman24:

    BL - no matter how many times I think I can pick the right lines, I always pick the wrong one. My wife and I stand in separate lines just to see who picked the fastest one. I always have to leave my line and join her. Not once can I win.


  7. M:

    That happens to us too, going to the shortest line and ends up being the longest. But you did the right thing by bitting your tongue and not telling her off even though you wanted too. I can’t stand poor customer service and it’s worst when they don’t even have a clue that the customer is irritated. All they would have to say is “sorry to keep you waiting”. What’s so hard wit dat?


  8. Braddah Lance:

    munch:
    first?!

    Cheee-hooo!
    .
    .

    Reido:
    Gotta remember that potato trick IF I ever make potato salad.

    Da buggah really worked! Comes off soooo much cleaner than just peeling too!

    OK. Enough venting. Just wanted to let you know you’re not the only one.

    Looks like we got others in da club too. :wink:
    .
    .

    munch:
    sorry just had to do that…just once!
    hoo BL you put wasabi in your potato salad?! now das a true Korean…everything is better when it’s got a little kick! hehe

    Well I can’t take any credit. It was a recipe created by one of baseball parents years ago and I ate like da whole pan. You’d be really surprised at how much flavor it has… almost like one main dish cause get a handful of ingrediments… maybe at the WWD! pah-tay……

    WOWEE!! i guess it’s not just limited to the Keeaumoku Sam’s photo department huh? no offense to your mom scott

    And yeah, it was just a yes/no question too. Sad. Scott, you knew dat was coming sooner or latah. :smile:
    .
    .

    JindoMaster808:
    Wasabi and Q-tips? What a funny combination. I started wondering what you use them for.

    Fiber. :lol:

    I look for a) customer with fewest items, b) “experience” cashier who looks like they have plenty years experience.

    Wow, I do da same thing too!
    .
    .

    Michel:
    So where’s the recipe for your famous wasabi potato salad?

    I could tell you but I’d have to eliminate you aftah. :lol:
    .
    .

    Hitman24:
    My wife and I stand in separate lines just to see who picked the fastest one. I always have to leave my line and join her. Not once can I win.

    Hey we do DAT too!


  9. Coconut Willy:

    Downtown Long’s is the worst! Went there one Sunday and only the Grandma’s were working (Sorry if that’s your Grandma) The one I had wore a wrist brace on each wrist. Ai da poor ting! Get carpel tunnel and still gotta work!


  10. Tankobu:

    I feel your pain Braddah, I had some bad times at Sam’s in PC too. Bad service.

    Customer service seems to be a lost art. I hate dat! Few things worse than stupid, ignorant, uncaring lo-lo’s working the counter!! Especially da kine dat no smile, no thank you’s, no nothing. Give me a break!

    And picking one good line fo’ stand in is also an aggravating experience. Hate to end up in the line with a price check, or customers who gotta argue about the sale price. Give me a break!!

    One nadda crappy ting is da folks who cheat the market express lines - eh lady, you get mo’ den 10 items!! get outta line!!! Give me a break!!!


  11. M:

    We go to Costo or Sam’s for a few items but that neva happens. Our cart gets loaded up because we walk up and down every aisle and garans ballbarins you going put stuff in your cart dat you neva plan to get.


  12. kikaida:

    So you know you gotta give us the potato salad recipe now… I can trade you some Q-tips! ;)


  13. Scott:

    Customer service in Hawaii is pitiful. I just came from Home Depot this morning and it took 25 mintues to get a gallon of paint mixed. I had plenty of time to look around and all the orange smock workers are young girls with this snobby ass look on their face. Huh? I finally get the paint, no words exchanged on her part. WTF? The only good customer service I receive is in upscale restuarants or hotels.

    Yeah, you all know I’m from the mainland, so don’t get all jumpy on me here, but I’ve been all over the country and Hawaii is just horrendous for customer service. Austin, Texas-great Seattle-fantastic Alaska-amazing, that’s just the last few months. People here don’t seem have any pride in their job, and I know a lot of them are struggling and aren’t exactly working their “dream” jobs, but the attitude and lack of effort is terrible. And I don’t expect much at all, just a greeting, thanks, responsive when I have a question, that’s it. I’m as far from a snob as possible. Yeah, this topic is a nasty one.


  14. opso:

    everytime i go Fuudland fo pick up a few stuffs…..always gotta make dat decision.
    do i go to da “8 items or less” line with 5 peeps or in da regulah line behind da 1 ajjumah with one cart?

    but i usually end up in da line with the cute cashier. :mrgreen:


  15. MMM:

    I was waiting for someone to try the potato peeling trick first…thanks for being the guinea pig. :)


  16. 9th Island Girl:

    Reido, I feel your pain and I was going to complain about EXACTLY the same two things you did. It’s weird how everybody seems to choose the wrong line. I’m famous for that. Who chooses the right line? Anybody out there?

    I hate to sound like a grandma, but when I was growing up, jobs were hard to find so we all worked hard on customer service, or we’d be fired. Now there are too few people for the jobs, so the people in those jobs don’t give a rip about how they treat you. BL, remember your blog about the credit union? I complain to my husband and he tells me not to expect anything from people getting minimum wage.


  17. Tankobu:

    but i usually end up in da line with the cute cashier.

    Hey opso, dat cracks me up. Reminds me, one time, in DonQuiote, I was in line with my wagon of stuffs, one guy behind me, only one stuff. WWD! go express line braddah! I was going let him go ahead of me, but, nah too bad.

    After I pau, his turn, he starts acting smooth with the cutie cashier! Okay braddah, I get it. :lol: and eh, after all, das why I was in that line too!! Maybe was you, opso? :smile:


  18. Tankobu:

    p.s. Braddah Lance, finally got chance fo’ test da skills you teach me. Tanks, eh!! :wink:


  19. Shauna:

    DonQuijote (in town) is the worst! All the lines are always long and the cashiers move SO slow! Longs in downtown is also kinda bad but I guess it’s a really busy location. Lunchtime is the worst! Anyways, I really get annoyed watching slow-moving baggers. You can literally see the gal reach for a bag, slowly open it, place it down, slowly reach for ONE item, put it in… Then again, I hate the folks that toss my items in the bag whichever way. Sometimes Costco is bad, also. They move fast, but the soda cans are dropped in or the fruit containers plopped down hard. It took me forever to find which 4-pound set of strawberries I wanted and now you just bruised some! Haha! ;)


  20. Braddah Lance:

    M:
    All they would have to say is “sorry to keep you waiting”. What’s so hard wit dat?

    Exactomondo!
    .
    .

    Coconut Willy:
    Downtown Long’s is the worst!

    You said it in one word…Downtown.
    .
    .

    Tankobu:
    One nadda crappy ting is da folks who cheat the market express lines - eh lady, you get mo’ den 10 items!! get outta line!!!

    And den dey stay complaining how come no can yeah as if dey was right fo’ go in dat line with mo’ items den allowed. WWD!
    .
    .

    M:
    we walk up and down every aisle and garans ballbarins you going put stuff in your cart dat you neva plan to get.

    You too?! I do dat but Da Wife scold me sometimes…most times she just leave. :roll:
    .
    .

    kikaida:
    So you know you gotta give us the potato salad recipe now… I can trade you some Q-tips!

    Da Q-tips IS part of da recipe… :lol:
    .
    .

    Scott:
    And I don’t expect much at all, just a greeting, thanks, responsive when I have a question, that’s it.

    Yup, jus’ da simple things.
    .
    .

    opso:
    but i usually end up in da line with the cute cashier.

    Shuuush… not so loud. :wink:
    .
    .

    MMM:
    I was waiting for someone to try the potato peeling trick first…thanks for being the guinea pig.

    Oink…. wait, wat kine sound one guinea pig make :?:
    .
    .

    9th Island Girl:
    …remember your blog about the credit union? I complain to my husband and he tells me not to expect anything from people getting minimum wage.

    Dunno fo’ sure but I tink dey get paid more den minimum… and if so…..reeeeaaal sad.
    .
    .

    Tankobu:
    After I pau, his turn, he starts acting smooth with the cutie cashier! Okay braddah, I get it. and eh, after all, das why I was in that line too!! Maybe was you, opso?

    Whew… you nevah recogmanotice me. :wink:

    p.s. Braddah Lance, finally got chance fo’ test da skills you teach me. Tanks, eh!!

    And wat is dat? Sarcasm? Injury? Oh, da Korean stink eye?


  21. BananaFish:

    Bad service is nothing new here.

    I worked at Longs for a number of years, not that long ago. (no pun intended) ;)
    We always had junk and good cashiers and clerks. Our store had kinda lame managers, so the good employees wound up leaving, leaving all the plugs behind. That’s the junk thing about low unemployment rates - get plenny scrubs working at customer service jobs, and there’s no incentive to try an be pleasant. The thing that gets me, is the mentality of “if I work hard or cruise, I get paid the same, so I going cruise.” So to lame cashiers, they no care if your ice cream melting, they just biding their time until lunch or pau hana.

    Fear of bachi kept me on the right path, and that dove-tailed into another thing - Hawaii is small - you never know who the customer you give a bad time to could be. I remember telling a young cashier who was making a habit of treating customers poorly, “Eh, no make like that? You never know who that person is. Maybe that lady you gave a bad time to, going be your next boyfriend’s maddah.” She never care though. Stupid youth. ;)
    So, one day she had enough of Longs, and decides to apply at a bank. The bank was in the same mall as Longs. So she comes up to me after her interview, visibly shaken, and says: “OMG, you were right! The lady interviewing me said I looked familiar, so I told her I worked at Longs. She was all ‘THAT’S RIGHT!’ and was all grouchy to me after that.”
    So, you can guess if she got the job or not. ;)

    I had to full on resist the urge to say “Told you so!” :D

    So Scott, you better tell your mom check that attitude. ;)


  22. Ocean Lover:

    Oh man……..I’m LATE for dis one. Like I told you BL, you gotta go to SAM’s during BUSINESS HOURS ;) and just AVOID SCOTT’S MOM, she of the “crossed arms” posture.

    NEVER go to SAM’s or COSTCO and do your “regular route” when you only going in for one or two items. Just go DIRECTLY to your items and GET THE HELL OUTTA DERE! I think they make it like a Vegas casino and PURPOSELY put the food in the back of the store so you have to pass all the other stuff in the front. Its like they throwing 100’s of BAITED HOOKS and sooner or later one going CATCH YOU before you get to your “PLANNED purchase”.

    OL


  23. Braddah C:

    Sometimes its da customers too. My wife went to Sam’s Pearl City over da weekend and was crowded. She said that while she was looking at something around da corner someone emptied her cart and took it! Left all her stuff on da floor. WWD!
    In da check out line one lady walks right to da front without looking at those in line and demands to da cashier that she has to be rung up that instant since she has ice cream and stay melting. She probably walked around da store for half and hour with da ice cream.


  24. Braddah Lance:

    Shauna:
    It took me forever to find which 4-pound set of strawberries I wanted and now you just bruised some! Haha!

    Jello, strawberries & mud… Shaunabee, you one kinky wahine!
    .
    .

    BananaFish:
    I remember telling a young cashier who was making a habit of treating customers poorly, “Eh, no make like that? You never know who that person is.

    Yeah, you neaaaaavah know….
    .
    .

    Ocean Lover:
    you gotta go to SAM’s during BUSINESS HOURS…they make it like a Vegas casino…

    Da operative word is “Business”… I one regular. :wink: And it is like one casino yeah?
    .
    .

    Braddah C:
    Sometimes its da customers too.

    Maybe das why get da riff - nobody like back down. And da person who wen empty da cart, real pilau. I would have followed dem, waited till dey had some stuff and den do da same right back… and I not too worried… I can run pretty fast. :lol:


  25. MoOgooGuypAN:

    Seeeeee das why I no go to Sam’s Club. I’ve had too much bad experiences there. One is their damn food service line. I swear, they take like 15 minutes with each customers order. Are they cooking to order? Did someone have to unload the hot dogs off the truck? All I wanted was an icee float, which you gotta ask for cause not on the regular menu. Now days I just go to Costco. The food line is pretty fast for the length of the lines and the inside cashiers are not bad. There’s certain cashiers I look for at Coscto cause I know their quick. The filipino girl with the ehu hair, the filipino lady with the birthmark on her hand, the older korean lady with the glasses, and get one kinda short hawaiian guy that cranks um through fast. Never go to that one young Japanese guy with the mustache or the out of shape Hawaiian girl, sloooooow. BTW, anyone knows what happened to the “Yee haa” lady?


  26. Ocean Lover:

    Hey MooGoo,

    I remember the “Yee Haw” lady. She used to be at the Waipio Costco then I saw her at the Iwilei Costco. AT FIRST……..she was amusing with her “Yee Haw” yell. THEN…………..the word “irritating” comes to mind. She probably retired.

    OL


  27. munch:

    you know what irks me too? when you at the store & you ask an employee a question and they look at you like they no speak English! or when the cashier charges you wrong then argues with you that she didn’t make a mistake.
    i was in line behind this guy (of course) who was charged twice for something he was buying & he tells the cashier that he thinks she charged him twice & the lady went off! telling him, “you know i’ve been working here for 20 years and i know what i’m doing!” blah blah finally he just asked for the manager and they ended up taking everything out of the bags and looking at the receipt come to find out the cashier was wrong, and still she was denying it & giving the guy stink eye as he left! WWD?!


  28. roach:

    BL,

    When you were checking out did you notice the weird thing they do with your stuff ? After they scan your stuff, they put it in the cart of the customer that was there before you. I asked why they did it and the cashier only shrugged and said “management said to do it”. The last time I was at Sam’s, I had 3-4 cases of beverages and other stuff. So the grandma had to lift all of them from my cart to the next one. Stupid !
    Can’t remember if they do that at Costco too.


  29. opso:

    btw….do any of you tip the cashiers…..or anybody else for that matter…..other than fuud & beverage peeps for good “customer service”?

    me thinks dat good “customer service” should be rewarded no matta what the business. and not reserved for just da f&b industry. WWD!

    Tankobu - i not DAT obvious….i would have at least 6 items. ;)
    they way i look at it…..if i gotta stand in line anyways….why not make it more pleasant. no sweat da small stuff.


  30. Ocean Lover:

    Roach,

    Thinking about it, the reason for putting your stuff in an EMPTY CART helps the cashier TO SCAN EVERY ITEM. If they just scanned all the stuff PILED IN A CART, they may very well miss something. Then when you get to the door there’s the checker counting the number of items in your cart and matching the number to the items stated on your receipt, another “check” to ensure everything was rung up.

    (You can tell I need a life as I have memberships to both Sam’s and Costco) and even though I took a vacation day today……….I’m still looking at this blog. Gotta go shoot out the garage and get something done!

    OL


  31. Braddah Lance:

    MoOgooGuypAN:
    BTW, anyone knows what happened to the “Yee haa” lady?

    I wonder if someone “complained”?
    .
    .

    munch:
    you know what irks me too? when you at the store & you ask an employee a question and they look at you like they no speak English!

    How’s about wen you ask if get any mo’ and like a knee jerk reaction, c’mon we all heard it before, “whatevah’s on da floor is it.”
    :mad:
    .
    .

    roach:
    When you were checking out did you notice the weird thing they do with your stuff ? After they scan your stuff, they put it in the cart of the customer that was there before you.

    It’s the Vegas thing… “eyes” are always watching to prevent theft - especially fo’ those whose friends are the cashiers. Just another useless fact.


  32. cindy:

    Ho man,wanna hear about lack of customer service? My daughter lost her Mobi phone. I filed an insurance claim on the 9th. TheCS guy tells me I should hear from them w/in 24hrs. I wait & wait. On the 18th I happen to be by a Mobi store so I go in and ask for an update on my claim. The guy goes in back, comes out & tells me that the claim has been processed and is at the King St store. He gives me the number to call so I can pickup the phone. On tuesday I call the store & the guy tells me to call CS. So, I call. The CS rep asks if I got a call from the King St store because it’s been there since the 16th. No, no call. He verifies my phone numbers & then tells me that they called me & left messages for me. I tell him AGAIN that I didn’t get the messages. Then he insists that I did get the call. SO, as calmly as I can, I tell him I didn’t get the message, so what do I do? How do I get phone? The IDIOT tells me to listen to my messages as it contains important & detailed information on how to pick up my phone. By now, I’m sucked into@sshole mode and am thoroughly pissed and let him know it. I mean, the guy accuses me of lying about my messages. And then I make the mistake of asking him how long before the store calls me again to remind me to pickup the new phone. His answer “they’re not going to call again because it’s already noted in my “file” that they called. BUT WAIT! It get better! I say to him, “So if a month goes by, and I don’t pick up the phone, will they call me?” Guess what his answer was? “no, because they already called you”. Then after ranting at him about CS, he gives me a number to call. It’s back to the King St store! Then the store has their message machine on. So I leave a message. Nobody called me back.


  33. cindy:

    So,okay! Sorry for rant (but the guy was so Stooopid). I guess I was the stupid one losing my patience & temper.

    One more thing, I gotta apoligize to everybody who was in back of me at the supermarket. I was the one who couldn’t get my debit card to work. It worked at Longs just before that. There was more than enough $$ to cover. It just wouldn’t work. GUESS WHAT? After the cashier called the manager and they voided the transaction, and had like 5 people behind me, I realized that my PIN was wrong! I was entering my computer’s sign-on! Talk about a senior moment.So embarassing! Sorry!


  34. MoOgooGuypAN:

    So that was cindy holding up the line.

    Here’s another good example how sometimes the customers can be in the wrong (nevah like say stUUpid). I was at Walmart standing in garden line (the parking around there is usually better) to buy my 21 dvd and of course the cashier rings up an item and the lady tells her that the price is wrong. She insists that the price was something else. The cashier tells her that she’s mistaken. Meanwhile just like BL, people in the other line that was 5 people back are leaving the store. So finally someone goes to check on the item and informs the lady that she grabbed the wrong one. So what does the lady do? Giggle and says “oh never mind then”. Bi*&%!!!!!! Next time no buy um you greedy son of a …… oops. Time out for Moogoo.


  35. J.P.K:

    BL: heard Leeward bowl is back to house conditions. Something was wrong with the oil machine, but it should be fixed already.

    Anyways I noticed that when you go Daiei in town during the daytime the only ones that get dinged for being in the express lanes are the ones who don’t speak English.

    And about sams club, my dad actually goes to costco instead. Lines move faster. I kind of noticed that too.


  36. rn2b:

    i personally don’t like shopping at sam’s club, to me they hire some lazy/not too bright people or their training department sucks on big one. if i gotta get something from sam’s i go and don’t think about it. but one time i did call the manager b/c i really had some lousy service at their food concession/court. dats why i shop at costco their workers are nice and smart too :)


  37. M:

    In Japan, we visited a wasabi farm and they had wasabi ice cream among other things. It wasn’t hot but had the wasabi taste to it.


  38. Dirtball:

    Costco has better service probably because they pay decent wages and treat their employees well. Sam’s club, being a part of Walmart, is known for being a sweatshop paying minimum wages.


  39. Scott:

    Oh man, had lunch at Bubba Gump’s with work people today and they have some cute girls working the hostess positons.


  40. JindoMaster808:

    I’m really enjoying all your posts. I just wanted to comment on a few…

    OL - “…I think they make it like a Vegas casino and PURPOSELY put the food in the back of the store so you have to pass all the other stuff in the front. Its like they throwing 100’s of BAITED HOOKS and sooner or later one going CATCH YOU before you get to your ‘PLANNED purchase’.”

    A funny thought just popped into my mind when I read this. There’s a Japanese show with 4 kids (2 yrs and under) pushing carts around an obstacle course. They have to get to the finish line in a certain amount of time to win the prize. Before the finish line there are some women with juices and other distractions to slow them down. Just like your experience. Really cute show.

    OL again - “Thinking about it, the reason for putting your stuff in an EMPTY CART helps the cashier TO SCAN EVERY ITEM. If they just scanned all the stuff PILED IN A CART, they may very well miss something…”

    Now that makes sense. At Costco I thought it was just so they didn’t have to roll the cart around them.

    JPK - “Anyways I noticed that when you go Daiei in town…”

    Can tell you’ve been here a while. Old habits are hard to break. ;)

    Cindy - Whoa girl. This is a side of you that I didn’t see on Rodney’s word game. :)


  41. Ynaku:

    I went to Costco just after they opened. Picked up 5 items and headed for the checkout (after checking out the samples). Hoo choke people in line with flatbeds. No which one should I go to? You know all the good cashiers cause they have the long lines but it’s moving. I figure I had only 5 items so I go ene mene mine mo, and just pick a line. Some slow and only had 2 wagons in front of me. My partner way down the other side was in a LONG line. Heard the supervisor next to me saying to open checkout. Au right, I going move ova. Guess which one they open? The one but my partner, and they move him to the front. WWD!!! Only good thing is since I had only 5 items, had one guy walking around with a scanner and he said to leave everything in the wagon and no put it on the belt. Tell the cashier it’s prescanned. Just pay and go. So wasn’t to bad after all. They were friendly.

    OK done work for the day. See ya laters.


  42. cindy:

    MoOgooGuypAN– yes, that was me.So shame! I kept entering the PIN like 3 or 4 times. And it was afterwork too! At least I had my card out. I hate it when the customer wait until the cashier’s done ringing up the stuff and then they start digging in the purse, or the pocket, or the wallet. And then they feel the need to give the exact change and hunt for the penny instead of giving the nickel in hand!

    JindoMaster808–Which side? The Monster Female Dog or the Senior Moment? SeniorMoments I can live with; I chalk it up as too many things going on at once (need to concentrate & stay focused).
    The Dog? Well,that was my bad. I like to think I’m calm & rational and that I know enough to breath deep & relax. I proved myself wrong. Today I feel like a turd. The CS guy was probably some HS kid working minimum wages. Which goes back to “you get what you pay for”. It bugs me bacause when I worked in CS, we learned that other companies sell/produce the same thing. The difference is good customer service. It’s so ingrained in me that when I received mediocre or bad service, I get upset.

    So, apologies to all! But I feel better. turd or not.


  43. BananaFish:

    re:food placement in stores - it’s carefully mapped. In supermarkets, the chilled food like milk, and usually bread is always in the back of the store, so you gotta pass through all the promotions. Same with Longs - drugs and pharmacy in the back.

    The other reason why Sam’s Club and Costco transfer wagons, is to check for any hidden merchandise. That’s why they check inside shoe boxes and stuff too. Guys’ pretty clever in how to steal stuffs.

    One ‘noddah thing that irks me (out of 1,000,000 ;) ) is when get cashiers who talk on the phone when they ringing you up. Even worse if they cannot multi-task. What, cannot pass stuff over the scanner and talk at the same time? :x sheesh.

    How’s about wen you ask if get any mo’ and like a knee jerk reaction, c’mon we all heard it before, “whatevah’s on da floor is it.”

    I gotta admit, I did this. But was always true! If was my kuleana for fill the display of Viennas or whatevers, and I knew I exhausted the supply in the warehouse, I not going throw the act and go in the back and make like I looking for um. I tell you straight up, no mo’ already. I tried my best to be sincere and say sorry, cause I know the feeling of going special to a store for one thing, and when you get there, all gone. :(


  44. JindoMaster808:

    Cindy - It’s all good. We’re all human.

    My story - Just yesterday I bought a Subway sandwich and walked a block back to my workplace only to discover that they forgot to put the teriyaki chicken in! Not wanting a veggie sandwich that I didn’t order, I walked back and asked for my teri chicken. I kept my temper because the guy who made my order was new and the guy who saw me the 2nd time was one of the hard core workers. Well, I figure everyone has to learn and making mistakes along the way is how we learn. No sense putting more pressure on the guy trying to keep things moving.

    I got my sandwich and I lost maybe 10 minutes out of my lunch break. Plus I got some added exercise from the extra walk.


  45. N's Mommy:

    This is my first time writing but am an avid reader! :o) Anyhow, I just felt I had to write because I feel the exact same way about Sam’s Club and the lines. They are so inefficient! I still shop there though because my husband gets free membership through his job. Yes, I am Chinese! (No offense to Chinese people…I should just say I am “frugal”…hahaha) However, I do “bum off membership” to Costco and go with my parents or my in-laws and I have to say they are way more efficient when it comes to checking out.

    My father-in-law gave me a tip to help ease the “anger” when waiting in long lines…just choose the longest line and go there. Then you will expect to wait long and if it goes faster you will be happily surprised. (He thinks that if you choose the shortest line and *expect* to go quickly, you will get upset/angry if your line goes slow.) I don’t take his advice, though, I mean, come on! Who wants to stand in the longest line on purpose!? :oP


  46. cindy:

    N’s Mommy - Your father-in-law is smart. But I’m like you, I’m not going to stand in the longest line on purpose. To help me pass the time standing in line I do HA’s sudoku, then the crosswords. It’s usually stuck in my bag. Some days it’s the post office,1 bank, and 1 S & L. The bad days are when I’m at the last stop and all the puzzles are done.


  47. logan:

    never ever stand in line with a woman before you. anyone notice they never have their money ready, like for some reason it’s going to be free that day or something. then when the total comes up, they act surprised like they didnt know they had to pay, then they dig for exact change in their giant purse.

    and when something goes wrong, they stand in disbelief, cause a scene, cause a hold up, just like the lady at sams. when my membership was out (conveniently it wasnt my card, and i just so happened to use it that day.. double whammy), i just confirmed if it was expired, then i paid for it. no big deal.


  48. rn2b:

    in response to Logan RE: never ever stand in line with a woman before you. okay cuz not all women are like that so it should have been phrased “some women” b/c the same can be said for some men and no one wants me to get into that subject!?@$%&*^%$#@
    Nah everyone is great and i love all their flaws b/c they love mine too ;)

    Have a great weekend cuzs and bradda lance!


  49. Braddah Lance:

    cindy:
    Ho man,wanna hear about lack of customer service? My daughter lost her Mobi phone.

    Dat jus’ about says it. No mattah who your carrier is, the CS is infamous of either not knowing wat to do, appearing to know wat to do but ack like can do it or jus’ no care. Trust me, I have friends in the “industry” that have told me choke stories but I no can reveal bumbye I lose my hookup. :wink:
    .
    .

    MoOgooGuypAN:
    So finally someone goes to check on the item and informs the lady that she grabbed the wrong one. So what does the lady do? Giggle and says “oh never mind then”. Bi*&%!!!!!! Next time no buy um you greedy son of a …… oops. Time out for Moogoo.

    Das why wen Da Wife & I find a “deal” we make sure the tag matches the sku and everything so we know fo’ surah was the correct item. And MoOgoo, you surah you like dis kine controversy blog? You going need choke time-outs! :lol:
    .
    .

    J.P.K:
    BL: heard Leeward bowl is back to house conditions. Something was wrong with the oil machine, but it should be fixed already.

    Still nevah work for me last night. Definetly da player, not da lanes. I could buy a strike even if I was Donald Trump. :cry:
    .
    .

    M:
    In Japan, we visited a wasabi farm and they had wasabi ice cream among other things. It wasn’t hot but had the wasabi taste to it.

    Must be a weird feeling…cold and “burn”….almost like Icy Hot fo’ your mouth… :shock:
    .
    .

    Dirtball:
    Costco has better service probably because they pay decent wages and treat their employees well. Sam’s club, being a part of Walmart, is known for being a sweatshop paying minimum wages.

    Dat seems to be da consensus hea…but Costco stay far from me… so sad, too bad.
    .
    .

    Scott:
    Oh man, had lunch at Bubba Gump’s with work people today and they have some cute girls working the hostess positons.

    We’ll try not to say anything to your wife… :wink:
    .
    .

    JindoMaster808:
    I’m really enjoying all your posts. I just wanted to comment on a few…

    Don’t we all? :grin:
    .
    .

    BananaFish:
    I not going throw the act and go in the back and make like I looking for um. I tell you straight up, no mo’ already. I tried my best to be sincere and say sorry, cause I know the feeling of going special to a store for one thing, and when you get there, all gone.

    Yeah, those dang “loss leaders” :wink:
    .
    .

    JindoMaster808:
    I walked back and asked for my teri chicken.

    Wow! Wat kine dat? It’s like one hamburgah, no hamburgah - jus’ bun. :lol:
    .
    .

    N’s Mommy:
    This is my first time writing but am an avid reader!

    E Komo Mai! Lurkah’s are always welcome! And I appreciate you gritting your teeth as you said dat! :lol:
    .
    .

    logan:
    never ever stand in line with a woman before you.

    First, E Komo Mai too! Was Lurkah O Ka Aina getting to crowded? :lol:
    Second, I not going say anything…Braddah, you know get choke women dat read dis right? :oops:
    .
    .

    rn2b:
    in response to Logan RE: never ever stand in line with a woman before you. okay cuz not all women are like that so it should have been phrased “some women”

    See Braddah Logan… da claws cometh outh. :lol:


  50. Ocean Lover:

    I gotta back Bruddah Logan up………..BL, from the top of your blog page it says right dere in black and white:

    “So what’s he blogging about? Anything and everything, FROM THE MALE POINT OF VIEW (emphasis added)!” ;)

    Me no sked da wahine………… 8O (mebbe just a teeny bit)
    Its Friday!!!!!!

    OL


  51. Braddah Lance:

    Ocean Lover:
    I gotta back Bruddah Logan up………..BL, from the top of your blog page it says right dere in black and white:
    “So what’s he blogging about? Anything and everything, FROM THE MALE POINT OF VIEW!

    Tu che! But dat is da male point of view - no like da cat fight against us… we’d rather have a girl to girl cat fight right? Bus’ out da popcorn and we au’good. But you should know all too well, da woman get “mystical” powers yeah?

    And let me add, isn’t it mo’ smooth fo da kane to be mo’ “Rico Suave” den Ric Flair (old school)? Watcha tink?


  52. Ocean Lover:

    I agree BL……bus out da popcorn and let’s see 2 “cats” scratch and claw!

    Either way……THEY WIN and the guys LOSE. It is how God intended.

    OL


  53. cindy:

    So what’s the facination with cat fights? Inquiring minds (female) want to know!


  54. BananaFish:

    “So what’s the facination with cat fights? ”

    Oh, that’s easy.

    It combines 2 things men like to see: fights and female nudity.
    Kinda like Reese’s peanut butter cups. Cause we don’t mind watching dudes fight. Not naked dudes, though. And we like seeing naked girls.

    So in theory, should be a good thing putting these things together, right?

    Sometimes not, though, but you can’t always be a winner. ;)


  55. JindoMaster808:

    @BF. It’s not called “entrapment” if you set yourself up. ;)

    (That’s an inside joke, folks.)


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